Privacy policy

CROSS PHARM S.A is committed to ensuring the protection of your personal information and your privacy. Personal information is information about an identifiable individual.
Please read this privacy policycarefully. We may amend or update this privacy policy by publishing a new version on this website.
On this site, information can be collected in two ways:
A) non-personal information that is automatically collected during the use of the site.
B) any personal information you provide voluntarily:

  1. Data collection:
    • Non-personal information:
    This site automatically collects certain non-personal information about users, such as the date and time they access the Site, the type of browser they use, and the Internet protocol address of their computer. This non-personal information is used for system administration and helps us improve the site.
    • Personal information:
    Most of our services do not require any form of registration, which allows you to browse our site without identifying yourself, except that you want to use the contact form. In this case, you voluntarily provided us with personal data such as your name, email address or phone number. We may collect and use this personal data to provide customer assistance, or to contact you for a variety of purposes.
    We may use your data for commercial purposes, including audits, fraud monitoring and prevention, violations and other potential misuses of our products and services, as well as to modify our services. We may also use your personal data to respond to: a) appropriate requests from legitimate government agencies or, if applicable, through applicable laws, court orders or government regulations. b) if necessary, for business audits or to investigate or respond to a complaint or security threat. (c) where we are sincerely convinced that the use of personal data is necessary to protect the rights, security or integrity of this website.

  2. Using the data:
    This privacy policy describes the circumstances in which we may be required to share your personal data. We may transfer your personal data to third parties acting on our behalf, and process it later in accordance with the purposes for which this data was originally collected or can be processed legally, such as provision of services, appreciation of the usefulness of this site, marketing, promotion, data management or technical service.
    We may disclose your personal information to third parties in the event of a sale, sale or transfer of the business or part of it with customer data, in which case we will require that personal data be treated in accordance with this privacy policy.
    Your personal data may also be processed, accessed or stored in countries other than Switzerland. These countries may offer a different level of protection for personal data. If we transfer your personal data to external companies under a different jurisdiction, we are careful to protect that data by applying the necessary level of protection under private data protection laws in force.

  3. Cookies:
    EU Directive 2009/136 / EC specifies that we have the right to store on your device the cookies essential to the proper functioning of the site, but that we need your permission for others. You can set your browser to disable cookies while continuing to use the site, although the ability to use certain areas of the site may be compromised.

  4. Data storage and destruction:
    We will keep your personal data as long as it is necessary to meet the original purpose of collection or comply with legal or regulatory requirements.
    The personal information collected will only be retained as long as it remains necessary to meet the objectives identified or required by law. At the end of this period, your personal information will be destroyed.

  5. Your rights:
    You have the opportunity to exercise the following rights, in accordance with the conditions and limits established by law.
    If you would like to contact us about the use of your personal data or if you would like to object to all or part of the processing of your personal data, please contact us. If you have given us your consent, you can withdraw it.

  6. Confidentiality:
    The responsible use of your personal data is a key concern for us.
    CROSS PHARM S.A fully comply with privacy laws and is subject to an internal framework of privacy rules and policies.

  7. Contact us:
    If you would like to contact us about our use of your data or if you wish to exercise your rights to data privacy, please contact us via our “Contact” web page.